Consumer Notices

Kurt Geiger

On 12 July 2017, a technical error on site incorrectly displayed some Kurt Geiger items with a "Reduced" flag. This was due to a technical error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Sheridan

On 14 July 2017, an incorrect price was attached to the Sheridan 300tc Queen Sheet Set (6991-60058) which allowed customers to process orders at $39.95. This was due to human error and all orders will be cancelled and refunded. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Jac + Jack

The Jac + Jack 'Eigar Pants' featured in our Step Into The New Campaign will no longer be available at David Jones stores, due to a human error. For any queries regarding the featured products, please contact your nearest store or our Online Customer Services team on 1800 354 663. We apologise for any inconvenience.

One Just Friends Edt

An incorrect price was attached to three items (2947-10037 & 2947-10029) which allowed the order to be processed at $0.01. This was due to human error and all orders will be cancelled. We apologies for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Service team on 1800 354 663.

Converse

On 4 July 2017, an incorrect price was attached to Converse Min Cons Crib First Stars (4711-171588) and (4711-200606) which allowed customers to process orders at $2.00 and $2.50. This was due to human error and all orders will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Home and Electrical

On 3 July 2017, a technical error on site incorrectly displayed Home and Electrical items with a "Reduced" flag. This was due to a technical error. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Witchery

On 9th May 2017, a technical error on site incorrectly displayed Witchery items with a 25% off promotional flag. This was due to a technical error and the discount will not apply. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Pricing Error

An error has occurred which allowed some products to be advertised on 3rd Party Websites for $0.00. This price is incorrect, we are working to correct this issue and apologise for any for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer service team on 1800 354 663.

Gant

On June 7th 2017, an incorrect price was attached to the Gant G.N.H. Solid Pique Rugger (3260-79560) which allowed customers to process orders at $1.00. This was due to human error and all order will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

B. Toys

On June 7th 2017, an incorrect price was attached to the B. Toys Peak-A-Book (9868-611221) which allowed customers to process orders at $1.00. This was due to human error and all order will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Tony Bianco

On June 2nd 2017, the Tony Bianco Ader Bauble Heel was incorrectly shown in the David Jones Beauty Tribe email as being on sale. This was due to human error and is currently full-price at $229.95. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

David Jones Brand

On June 1st 2017, an incorrect price was attached to the David Jones 3pk Organic Cotton Fashion Trunks (3448-29212) which allowed customers to process orders at $0.05. This was due to human error and all order will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

International Designer Sale - Gucci

Gucci was inadvertently listed as included brand in the International Designer Sale. Gucci is excluded from the Sale and we apologise for any inconvenience caused.

Magimix

On May 2017, an incorrect price was attached to the Magimix 3 Piece Creative Disc Set (7426-11237) which allowed customers to process orders at $0.01. This was due to human error and all order will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663

RE:, Studio W, Distraction, JT One, Magic & David Jones

The above mentioned brands have incorrectly published product to $0.01 cents. This was due to human error and all orders will be cancelled. We apologies for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Service team on 1800 354 663

Perri Cutten

On 4th May 2017, an incorrect price was attached to items 1909-10540 and 1909-10697 which allowed the orders to be processed at $0.01. This was due to human error and all orders will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.

Jockey

On 4th May 2017, an incorrect price was attached to item 1357-503367 which allowed the order to be processed at $0.01. This was due to human error and all orders will be cancelled. We apologise for any inconvenience this may have caused. For any queries regarding this please contact our Online Customer Services team on 1800 354 663.